Custom Search
Custom Search

Thursday, February 5, 2009

Learning Organization

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website:

(Refer our High Quality Management Encyclopedia “Management Universe” at:

It will be a good idea also to refer: (Organization Development- OD) and (Knowledge Management)

Definition of Learning Organization
  • An organization which has developed the capacity to adapt and change on a continual basis is called a learning organization.
  • Organizations learn (just as individuals learn).
  • Some organizations are better in learning than the others.
  • Learning organizations can face the challenges arising out of unpredictable and ever changing business environment more effectively.
  • For existence and growth of an organization learning has become imperative.

Loop Learning

Single loop learning: Error correction process is based on past procedures and current policies in most of the organizations.

Double loop learning: In learning organizations, double loop learning is used. Error correction process involves the modification of organizational objectives, policies and procedures. The existing paradigms are challenged and it makes way for radical thinking and problem solving resulting in quantum jump improvements.

Three Fundamental Traditional Problems

Fragmentation: Expertise based departments and working create vertical silos in the organizations and each silo acts as a fiefdom. One fiefdom often conflicts with the other fiefdom.

Competition: Over emphasized competition gets reflected to show one-upmanship between the managers and the departments. So, instead of team work and knowledge sharing, there is constant struggle to beat the other in competition.

Reactiveness: This is the cause for putting out fires in the organization rather than finding permanent creative solutions and continuous improvements.

Profile of Learning Organization

The characteristics of a learning organization are:

  1. Shared vision: Existence of a shared vision agreed by all.
  2. Mental models: Discarding of the old paradigms or patterns of thinking and practices.
  3. Systems Thinking: Organizational processes, functions, tasks, activities and interactions with the environment are thought as a part of system of interrelations.
  4. Openness: Open communication without fear of criticism and punishment across vertical and horizontal boundaries.
  5. Team work and team learning: Personal self interest and departmental interests are subordinate to functional and cross functional team work to achieve shared vision of the organization.
  6. Personal mastery: It is the discipline of continually clarifying and deepening of an individual's personal vision, of focusing the energy, of developing patience and of seeing reality objectively. An organization's commitment to and capacity for learning can be no greater than that of it's members.

How to Convert an Organization into a Learning Organization?

  • Establish a commitment: Make strategy to change, innovate and for continual improvement.
  • Organization structure re-design: Introduce boundary less, cross functional, interdependent team work.
  • Energise organization's Culture: To inculcate the spirit of a learning organization, introduce, by way of walking the talk, a culture of calculated risks, openness, growth and constructive discontent among the members of the organization.

Seven Learning Disabilities

  • I am my position.
  • The enemy is out there.
  • The illusion of taking charge.
  • The fixation on events (not on the longer term patterns of change, which are normally gradual and slower).
  • The parable of the boiled frog (frog's internal apparatus for sensing threats to survival is geared to sudden changes in his environment, not to slow gradual changes).
  • The delusion of learning from experience (experiential learning has limitations).
  • The myth of the management team (is there a real team in position?)

For More Guidance, Assistance, Training and Consultation


Training on the subjects "Learning Organization", "Organization Development" and "Knowledge Management" is imparted by Prodcons Group's Mr Shyam Bhatawdekar and/or Dr (Mrs) Kalpana Bhatawdekar, the renowned management educationists and consultants and trainers- per excellence with distinction of having trained over 150,000 people from around 250 organizations. Implementation of these initiatives is also facilitated by the team of Prodcons Group.

Also refer: (Prodcons Group), (Training Programs by Prodcons Group), (Productivity Consultants)

Other Topics of Interest

All Management Topics (General Management, Marketing and Sales, Service, Operations/Manufacturing, Quality, Maintenance, Human Resources, Finance and Accounts, Information Technology, Life Management)

The topics are listed in alphabetic order:

(Home Pages for All the Management Topics) and
(Building Leadership and Management)
(Alphabetic List of All Management Topics)
(Home Page for Writings of Shyam Bhatawdekar)
(5S Housekeeping)
(Activity Based Costing- ABC)
(Anger Management)
(Assessment Centers)
(A to Z of Management Systems)
(A to Z of Quality Techniques)
(Balanced Scorecard)
(Basic Statistics)
(Behavioral Safety)
(Body Language or Non-verbal Communication)
(Books- Best Management Books)
(Business Ethics and Ethics in Management) (Business Plan)
(Business Process Reengineering- BPR)
(Career Planning within Organizations)
(Case Method)
(Case Studies in Management)
(CEO Roles, Qualities and Competencies)
(Change Management)
(Competencies- Life Management)
(Competency Matrix)
(Conflict Management)
(Corporate Governance)
(Cost Management)
(Cost of Quality- COQ)
(Counseling at Workplace)
(Creativity and Innovation)
(Critical Thinking skills)
(Cross Cultural Etiquette and Manners)
(Customer Orientation)
(Customer Relationship management- CRM)
(Daily Management)
(Decision Making)
(Design for Manufacture)
(Dining Etiquette and Table Manners)
(Discipline at Work)
(Dream Exotic)
(Effectiveness and Efficiency)
(Effectiveness Management: HSoftware)
(Efficiency Techniques: Work study: Motion and Time Study)
(Efficient Work Methods or Practices)
(Email Etiquette)
(Emotional Intelligence)
(Enterprise Resource Planning- ERP)
(Entrepreneurship and Entrepreneur)
(Executive Etiquette and Manners)
(Exit Interview)
(Financial Ratios and Financial Ratio Analysis)
(Financial Services)
(Functions of Management)
(Gemba Kaizen)
(Genuine Professional)
(Global Mindset)
(Goal/Target Setting)
(Group Discussion)
(Group Dynamics)
(How to Be a Good Boss)
(How to Get Promoted)
(How to save Money)
(HR Dynamics)
(HR Strategies and Functions)
(Human Capital Architecture)
(Human Relations)
(Human Resource Planning)
(Human Software- HSoftware)
(Internal Motivation or Self Motivation)
(Interpersonal Relations)
(Interview Skills)
(Interview Preparation for Job Seekers)
(Interview Questions)
(Just in Time Management- JIT)
(Knowledge Management)
(Lead Time Management)
(Lean Enterprise)
(Learning Organization)
(Life Management: Competencies)
(Life Management: Effectiveness Management: HSoftware)
(Life Management: I Am Liberated)
(Life Positions and OKness)
(Life Skills)
(Management Anecdotes)
(Management Book- Best Books)
(Management Information System- MIS)
(Managing/conducting Meetings)
(Management Notes- Free and Authentic)
(Marginal Utility)
(Marketing Management Overview)
(Marketing Management Tasks)
(Marketing Orientation)
(Market Research)
(Market Segmentation)
(Musings of Shyam Bhatawdekar on every topic on the earth)
(Negotiation Skills)
(Negotiation Tactics)
(Objection Handling)
(Organization Development- OD)
(Organizational Culture)
(Out of Box Ideas)
(Ownership on Job)
(Paradigm and Paradigm Shift)
(Performance Management and Appraisal)
(Positive Strokes)
(Presentation Skills)
(Problem Solving)
(Profit Improvement)
(Project Management)
(Public Speaking)
(Quality Circles History)
(Quality Circles)
(Quality Function Deployment- QFD and House of Quality)
(Quality Gurus)
(Recession Management)
(Recession and Opportunities)
(Recruitment and Selection)
(Research Methodology)
(Safety and Health Management)
(Sales/Selling Process)
(Sales Promotion)
(Self Motivation or Internal Motivation)
(Self Development)
(Shyam Bhatawdekar’s Articles on Management)
(Six Sigma)
(Six Thinking Hats)
(Soft Skills)
(Spiritual Quotient/Intelligence)
(Statistics- Basic)
(Strategic Management)
(Stress Management)
(Stress Management)
(Success in Life or Success)
(Success in Life or Success)
(Supply Chain Management)
(Supply and Demand)
(Talent Management)
(Team Building)
(Telephone Etiquette)
(Three Sixty Degrees Appraisal System)
(Time Management)
(Total Productive Maintenance- TPM)
(Total Quality Management- TQM)
(Training and Development)
(Trainers’ Qualities)
(Transaction Analysis- TA)
(TRIZ- Inventive Problem Solving)
(Value Engineering/Analysis)
(Winners and Losers)
(Work Study: Method Study and Work Measurement)
(Work Methods or Practices: Efficient)
(World Class Manufacturing)
(Writings of Shyam Bhatawdekar on Management)
(Written Communication)
(Zero Based Budgeting)

Counseling: General and Psychological
(Anger Management)
(Children’s Behavior Problems)
(Cholesterol Control)
(Counseling: Psychological)
(Counseling: Psychological)
(Cross Cultural Etiquette)
(Executive Etiquette and Manners)
(Family Counseling)
(Health: Homeopathy)
(LifeManagement: Competencies)
(Life Management: Effectiveness Management: HSoftware)
(Life management: I Am Liberated)
(Marriage Counseling)
(Ownership on Job)
(Parental Responsibilities)
(Qualities of Spouse)
(Quit Smoking)
(Self Development)
(Stress Management)
(Stress Management)
(Swine Flu and Its Prevention)
(Telephone Etiquette)
(Winners and Losers)

About All the Products
(Home Page for All Products)
(Greeting Cards)
(Mobile Phones)

Home Tips
(Home Page for All Home Tips)
(Entertainment: Movies)
(Oscar Award Movies)
(Entertainment: Recommended Hindi Movies)
(Entertainment- Hindi Movies of Your Choice)
(Plagiarized, Copied or Inspired Hindi Movies)
(Health: Homeopathy)
(Housekeeping at Home)
(How to Save Money) or
(Jewelry Design)
(Recipes: Easy to Cook)
(Recipes: Exotic)
(Stories for Children)
(Travel and Sightseeing- India)
(Travel and Sightseeing- World)
(World Heritage Sites)

General Knowledge and Out of Box Ideas
(General Knowledge- GK)
(General Knowledge- Top 5 of Everything)
(General Knowledge- Top 10 of Everything)
(Out of Box Ideas)
(Shyam Bhatawdekar’s Knols)
(Running Commentary on the Run)